Information for the MIAMA Membership
Rinkfinder.com Platform Change Featured
We will be cuting over to the new platform after 10:00 PM Monday September 15, 2014. Please be sure to login and have your facility information updated.
If you have not used Rinkfinder before, you are missing out on a great opportunity to expose your facility to over 200,000 unique users who viewed almost 1 million pages of Rinkfinder over the last year!
The new platform should increase public usability increasing that traffic.
If you spend 5-10 minutes per week keeping schedules up to date, this will improve searchability of the website driving traffic to your programs or available ice for purchase.
Unsure how...view user guides here on miama.org under "New Rinkfinder" menu at the top of the page.
Have a great day.
Rinkfinder is changing! Featured
Rinkfinder is changing!
MIAMA is proud to announce that the Rinkfinder platform is changing! No one likes change, but this is for the better. We have teamed up with a programmer to design a site tailored for what we are providing – directions to our facilities and posting schedules to help our sales of ice time or attendance in open programs AND tailored to the public users and what they are looking for.
The change is most definitely necessary for the following top 3 reasons:
- The current platform…well it just isn’t doing what we need, on both sides of the coin.
- Everyone wants a mobile friendly website…its cool to use your phone or tablet for everything now a days. If your site is not mobile friendly…forget it, they don’t even bother!
- Easier to administrate.
The users will appreciate the ease of finding your facility if that is what they are looking for specifically, or a facility close by to their current position. All searches are done through googles mapping platform which makes it easy to search by zip code, city or current location. Users will also be able to search by criteria such as distance, price of ice time, timing of ice time, what kind of program or event (open skate, open hockey, ice for sale, etc). Quick link buttons to send inquiries to the facility in regards to events posted on their schedules or ice time for sale.
On the manager’s side, making it easier and more flexible to upload schedules into the website. The flexibility to accept schedule exports from any sort of scheduling program that can export to a spreadsheet that lists 3 very simple pieces of data: location within your facility…start date, and start time. There are plenty of other information bits that you can post. Multiple people will be able to upload and maintain schedules. Notifications from the public on schedule events can be sent to as many people as you want to list on the site.
We also built the system flexible enough to someday down the road, if the association ever wanted to, sell or conduct the transaction of ice for sale…more or less rinkfinder.com would become a marketplace to purchase direct online.
So now the next task is to get everyone comfortable with the new system. You can find the new system at the following link: http://www.miama.org/rinkfinder . We are using the summer months for managers to go into the website and get used to the platform. ON SEPTEMBER 1, 2014 we will cut the web address http://www.rinkfinder.com to the new platform and this is what the public will see.
We will be working on adding manager accounts into the system. You may receive and email with your login information. If you see that, you have been set up already. If you have not, complete the account setup request form and your account will get be one of the next ones to get set up. This form is located in the top menu under "NEW RINKFINDER"
There is also a step by step tutorial of how to use the new platform. That can be downloaded here
or found in the documents section of www.miama.org . This is also accessible from the NEW RINKFINDER menu at the top of the page.
Support will be there in a few different ways:
- Looking to schedule some webinars where I will take a step by step approach to the new site and answer questions along the way. Look on the website for dates and times.
- Can assist in copying information over or adding more information to the basic information that already exists for the facility.
- Send an email and I will respond within a couple days of the email.
- How to sections will be published on the www.miama.org website - upcoming.
For now we have kept the site pretty basic, who needs all the ritz and glitz. We are not done developing this new platform. If there are changes that you would like to see, we will have a Rinkfinder development section for users to submit suggestions and or bugs/glitches. Some things we will be able to get fixed right away if it is a usability issue, other improvement suggestions will have to be prioritized and added in subsequent releases. Consider the current version .90 with the public release on September 1 becoming Version 1.0.
We hope this change will help you in promoting your facility and encourage facilities to keep their information up to date and upload their open programs to let the public know what is going on in your facility!
Travis Larson - MIAMA Website Editor
2013-2014 MIAMA Annual Report Featured
The 2013-14 M.I.A.M.A. Annual Report provides a summary of the organizations activity as directed by the Board of Directors and committee members.
On behalf of the Board of Director’s we would like to thank all that served in making 2013-14 a successful year for MIAMA. This report would not be possible without the hard work of each Board member and committee representative.
It was an honor to serve as your President in 2013-14.
Craig Flor, MIAMA President
2013-14 MIAMA Board of Directors
Secretary/Treasurer - Administrative Assistant
Jon Balvance, Cale Politoski, Dave Umlauf, Jon Jackson, Rich Czech, Shayne Ratcliff
Non Voting Members
Rich Rakness, Walt Bruley, Dave Black Travis Larson
MIAMA OFFICERS 2013-14
President - Craig Flor Mariucci and Ridder Arenas
Vice President - Jordan Hirman Cottage Grove Ice Arena
Secretary/Treasurer - Dean Mulso Burnsville Ice Center
President’s Report – Craig Flor
It has been an extremely quick year serving as President of the finest arena manager association in the country. Here are a few of the MIAMA Highlights of 2013-2014:
In September 2013, we completed our 38th Annual Fall Conference at Sugar Lake Lodge in Grand Rapids, MN with 127 total attendees including XX attending STAR Educational Sessions (XX 17 in Ice Maintenance and Equipment Operation and XX in Operations and Risk Management). There were 34 vendor tables at the Trade Show on Wednesday evening with many of the vendors being on hand and contributing during the entire conference. The conference featured a number of programs contributing programs and activities each day for management, operations and vendors.
2014 Regional meetings
3 Regional meetings were held in Mankato, March 11, South St. Paul, March 12 and Virginia, March 13 to discuss the R-22 refrigerant phase out/ the issue of no longer manufacturing R-22 after 2020. We had great turnouts with over 120 folks gathering information about the many options to deal with this issue in the near future. Thanks to Scott Ward with Stevens Engineering, and the many others who spent time talking about future options, funding sources and legislative lobbing of the Mighty ducks bill in regards to this issue.
2014 Spring Workshop
Our 2014 spring workshop was held at the Chaska Community Center this year. There was a great turnout with 143+ members attending with 39 trade show booths with 70 vendor reps at the trade show. We had a review of the regional meetings held in March for those who were unable to attend those meetings. Sessions on the upcoming Rinkfinder.com overhaul and alternative rink revenue roundtables were well attended before the Vendor Trade show and Lunch.
A special thanks to The Chaska Community Center Staff for hosting our spring workshop. They were great hosts and we appreciate the hospitality.
In 2013, The Minnesota Ice Arena Managers Association (MIAMA) completed our 38th Annual Fall Conference at Ruttger’s Sugar Lake Lodge in Grand Rapids, MN with 127 total attendees. 2013 was our final year of a five year contract at Ruttger’s Sugar Lake Lodge in Grand Rapids, MN. MIAMA offered two STAR classes IMPT (Ice Making & Painting Technologies) and PMP (Programming, Marketing and Promotions). There were 34 vendor tables at the Trade Show on Wednesday evening with many of the vendors being on hand and contributing during the entire conference. The conference featured a number of programs and activities each day for management, operations and vendors.
Ted Schick was one of our keynote speaker and his title was Top Ten Mistakes Leaders Make. . A fun engaging look at the mistakes leaders too often make and more importantly, how we can avoid them and sidestep these common pitfalls. Filled with stories and examples, it has application to everyone in the room. Whether you are in charge of others or just lead yourself, we examine and discuss leadership from giving feedback to vision to emotional intelligence and mentoring.
Ross Bernstien was our other keynote speaker and his topic was The Champion’s Code. Ross Bernstein is the best-selling author of nearly 50 sports books and has appeared on thousands of television and radio programs over his career, including CNN, CBS This Morning, and ESPN, as well as on the covers of the Wall Street Journal, New York Times and USA Today. As an internationally recognized business speaker, Ross uses inspirational sports stories to energize and connect his audiences, ultimately getting them to think and act more like champions. Ross’ program, “The Champion’s Code: Life Lessons of Values and Integrity from the Sports World to the Business World,” will not only illustrate what it takes to become the best of the best, it will also explore the fine line between cheating and gamesmanship in sports as it relates to values and integrity in the workplace. Champions have a very unique DNA… who are the champions on your team?
John Gilbert was our after dinner speaker. Duluth native and respected journalist John Gilbert has had a storied career as a journalist, author, and radio host: 30 year writer for the Minneapolis Star Tribune (Sports – hockey & motorsports), Member of the prestigious North American Car and Truck Of the Year jury, Currently writing sports and automotive news for CarSoup.com, WCHA.com, and The Reader. Previous and current sports talk show host on WDSM and KDAL, Regular weekly feature on WCCO radio (Twin Cities) for 7 years, Author of the book “Herb Brooks, The Inside Story of a Hockey Mastermind”.
We thank our presenters and break out session leaders including Craig Flor – Emergency Prepardedness, Mark Bradley – Desiccant Dehunidifcation and HVAC and Boiler Maintenance, Ricky Nelson – Internships and the Value They Have, Jody Youngers – Recycling in Your Arena, Scott Ward – Ammonia Safety and Related Topics, Pam Muxfeldt and Dave Umlauf – Concession Stands and Vending Machines and Other Ancillary Income, Chuck Freiberg and Rob Brandwick – The Programming and Concept Design Process. They did a great job in leading lectures and group participation.
At the Business meeting the 2013-14 Executive Board was announced with Craig Flor as President, Jordan Hirman as Vice-President and Dean Mulso returning as Secretary/Treasurer.
Registrations - 78
STAR Courses - 40
Vendors- Table - 34
One Day Registrations – 9
Sponsors – 15
2014 Spring Workshop Report –Shayne Ratcliff & Jon Jackson
The 2014 Spring Workshop was held at the newly renovated Chaska Community Center. With nearly 150 members attending and 37 vendor booths the workshop continues to be very popular due to the knowledge and ideas that are presented. Scott Ward from Stevens Engineering did a great job informing the membership of the upcoming R-22 phase and the affects it will have on our industry. Travis Larson gave a great presentation covering all the changes that are coming to Rinkfinder.com after Labor Day when the new platform is released. The new Rinkfinder.com should be much more user friendly and easier for managers to work with when uploading schedules and ice for sale. Additionally, Craig Flor moderated a stirring round table discussion covering all aspects of generating additional non ice related revenue.
We want to give a special thanks to the staff at the Chaska Community Center for all their help and the use of their facility.
AWARDS AND GRANTS
JAMES A.PADGETT AWARD – St. Croix Valley Rec Center and Lily Lake Arena
This year we had 3 applications. All facilities were very deserving and received strong consideration for the award. The applicants were; Ralph Engelstad Arena/Thief River Falls, Lily Lake Arena, St. Croix Valley Recreation Center and Eden Prairie Community Center.
Congratulations to the St. Croix Valley Rec Center and Lily Lake Arena staff for being the recipient of the 2014 James Padgett Award that was presented at the Minnesota Ice Arena Manager’s Spring Conference on May 6, 2014 at the Chaska Community Center in Chaska, MN.
The annual award is presented to an ice arena that has distinguished itself as a leader, innovator and contributor to the ice arena industry. The St. Croix Valley Rec Center and Lily Lake Arena staff is recognized for its renovation of the Lily Lake Arena in 2012.
The City of Stillwater can be proud of the St. Croix Valley Rec Center and Lily Lake Arena staff for their dedication to the facilities and their will to save the City $200,000 in labor costs on this project. The Lily Lake arena has seen 14 major renovations in its history from remodeled locker rooms to the major project of the retrofit. The St. Croix Valley Rec Center and staff operate Lily Lake Arena. They started saving for the retrofit in 2008 that took place from March 5, 2012 through October 31, 2012. Festive Outfitters was chosen to get the best pricing on material with no mark ups on pricing. Funding was made possible through Capital Outlay for $520,000. The Chiller and piping was $400,000 and $120,000 for dasher boards.
Staff at the Rec Center completed the majority of the project as it saved $200,000 in labor costs. Because the project came in under the $520,000 the arena was able to receive bonus items; Low E ceiling, More efficient Controls, Water Heater, Lifted Evaporative Condenser and Sub Fool Heating. Congratulations to Doug Brady, manager and the entire St. Croix Valley Rec Center and Lily Lake Arena staff for a job well done.
ALAN K. PAYNE CONFERENCE GRANTS
MIAMA is pleased to announce the 2014 Fall Conference Grant recipients.
This year's recipients are:
Brian Karnuth - St. Croix Valley Rec Center and Lily Lake Arena
Chris Johnson - Fergus Falls Parks and Recreation Department
Andrew Stoffel – Lakeville Arenas
RT Ragan – Delano Sports Arena
CONCEPT OF THE YEAR AWARDS - Bob Baltgalvis Richfield Ice Arena
2nd Place Dean Mulso – Burnsville ice Center – for his cheap efficient way to clean dasher boards by using Orange Oil Cleaner, Spray Bottle, Mr. Clean Mop and 3-4 Mr. Clean Magic Mop Heads
Elections Report – Craig Flor
2013-14 was the first year with the recently revised bi-laws. The MIAMA 2013-14 Board of Directors was made up of 4 voting positions representing the metro area (Craig Flor, Rich Czech, Shane Ratcliff, Jordan Hirman), 3 voting members representing outstate Minnesota ( Brianna Ostoff, Dave Umlauf, Cale Politoski), 1 vendor member representative (Jon Jackson), 1 voting position of secretary/treasurer (Dean Mulso) , and 5 non-voting members to include the Website Editor (Travis Larson), the Newsletter Editor (Dave Black) , the immediate Past President (Rick Regan), the Director Emeritus (Walt Burley), and a MN Hockey Representative (Rick Rakness). There will be 5 Board positions to be announced base on member voting for the 2014-15 Board. Candidates are Troy Ciernia , Willmar Civic Center, John Cole, St. Paul Academy, Jon Balvance, Rosemount Community Center, Mike Newton, Cottage Grove Ice Arena, RT Ragan Delano and vendor members Jon Jackson, Becker Arena Products and Sean Passingham, All American Arena Products.
A special thank you to board members that are completing their terms: Jordan Hirman, (Cottage Grove) and Rick Ragan (Delano Area Sports Arena),
Education Committee Report – Rick Ragan and Jordan Hirman
New this year for the Fall conference is a partnership with STAR and iAIM. STAR will be offering their Safe Ice Resurfacer Operation (SIRO) course and iAIM will be offering their Refrigeration Principles, Maintenance, and Operations course. Both courses are an excellent opportunity to fine tune your skills and are a sure bet they will be well attended. The past three years at the Fall Conference, STAR classes have been very successful. The board will discuss what direction the Association wants to move in for future educational opportunities.
Website Committee Report – Travis Larson
This past year has been spent on working with a programmer to build a new rinkfinder.com site from the ground up, specifically designed for our association and what we need and want it to do. The programmer is also a user of rinkfinder.com, and well, as we all know frustrations from all sides. So the board approved the development and over the summer getting managers onboard the new platform to get their information uploaded and ready to go for an early September 2014 public launch – actually as soon as the conference is over, we will begin the cutover to the new platform.
Did you know from the period of July 1, 2013 – August 1, 2014….
206,286 people accessed rinkfinder.com 336,401 times and viewed 994,108 pages of the website, or almost 3 pages per visit! If you have not requested a login to get your schedules, programs, and facility information up to date…you are missing out on a great exposure for your facility! If managers keep their information up to date, keep their schedules current, users will stick with us and viewership will grow even more.
The other positive news is the usage of the message boards and classified ads on miama.org has been steady. The ads are open to the general public to view and the search engines are picking up the ads as well. We have had a couple positive feedback messages that they received good level of interest from their posted ads. If you have job to post, something to sell or give away, post it here….log into the site and go to classified ads and click new ad and complete the information today.
Has your position or job changed? Log into the website to update your profile with the correct information! Worried about hackers….we could be hacked at any time, please use good password practices….do not use a password that you use for other sensitive sites. Change your password frequently. Use a variety of numbers, letters, characters, and abbreviations in your passwords. Afraid you might not remember?
Looking forward, continue fine tuning the new rinkfinder platform (there will be some bugs I am sure) to ensure it is meeting the goals of easy navigation and usability by the public and the managers. Suggestions to improve are wanted so we can start building on version 2.0, but this is a great start so far. On the miama.org front, we will be working on comprehensive directories for vendors as well as facilities. I will be working with Dean on collecting detailed information regarding facilities, staff, and equipment. Please help us to help you to ensure we have the most information possible about your operations so others can search to contact a peer with similar equipment. We will also be depending on a CRM program to keep our membership records up to date and correct.
2013-14 is the fourth year of completing the Annual Report documenting the various committees and events occurring within and around our organization. We have followed the same format in creating a report which captures the highlights of the MIAMA year..
As always with the digital format and weekly Newsblasts we are open to additional feedback and more contributions for fun and exciting stories as they arise.
David Holland Graham Arena
Jon Erickson Bernicks Ice Arena
Sean Passingham All American Arena Products
Jesse Lundgren Lake County Arena
20 Year Service Awards
Mary Pat Black Brooklyn Park Community Center
Steve Lewis Plymouth Ice Center
25 Year Service Awards
George Malyuk DECC
Rich Rakness Retired - Alumni
Paul Ostoff Retired - Alumni
Clark Johnson Anoka Ice Arena
Kevin Madsen Willmar Civic Center
Rich Czech Elk River Arena
35 Year Service Awards
Mike Looker Ralph Engelstad Arena
Outgoing Board Members
Rick Ragan Delano Sports Arena
Cale Politoski Shattuck St. Mary’s Arena
Brianna Ostoff Cloquet Ice Arena
Director Emeritus Board of Directors Position – Walt Bruley
In the past year I have attended MIAMA Board meetings during the formation phase of the Retiree Alumni program. We have developed a registration form and have worked on making the form available to those interested.
I attended the Fall Conference of 2013 and the Spring Conference of 2014. During those events many registration forms were handed out to future retirees. Much interest has been expressed in the idea of the Retiree Alumni program.
To this date we have 5 active members in the program including myself. I look forward to working with the MIAMA Board in increasing visibility and accessibility of the Retiree Alumni program.
Social Committee - Jon Balvance & Dean Mulso
The MIAMA Social committee held one event in 2013-2014.
This year’s event was held on Sunday, November 3, 2013 at the Xcel Energy Center for a Minnesota Wild Game. We had 60 people attend which was down 40 people from the Spring of 2013. The evening began with MIAMA supplied appetizers during a social & information exchange in the party room on the suite level. Our group then moved to our seats and watched the Wild defeat the Devils 4-0. Our organization was recognized on the main scoreboard. (see attached photo)
The intent of the committee is to have events where our MIAMA members and families along with MIAMA Sponsor Members can get together in a social setting and share ideas and to network. If you have any suggestions for the MIAMA Social Committee or would like to be a part of the social committee, please let any of the committee members know.
MN Hockey Report – Rich Rakness
Minnesota Hockey through its affiliate associations is the largest user of ice time in Minnesota. We did have a slight growth in number of participants this past season. With our 2 on 2 challenge and our Try Hockey for Free days we are getting out to reach new players. This is being accomplished with the help of the rinks that are part of MIAMA. Our relationship with MIAMA is still going strong as MIAMA rinks have lead the way in helping to get our programs out to the communities that they serve. We are proud of our ties with MIAMA and look forward to our continuing relationship.
STAR – Rick Ragan
STAR would like to thank the MIAMA board of directors for the opportunity to provide educational programming for their annual fall conference this September at the Sugar Lake Lodge. Attendance at the North American Rink Conference (NARCE) remains high. Interest in our regional training programs have been well attended, and RINK Magazine continues to be strong.
NARCE Report – RT RAGAN & Rick Ragan
STAR/NARCE - It was another record setting year for STAR at NARCE again this year. With a change of venue, from Dearborn MI to Columbus OH, being a little more central in the country had the attendance up again this year. The trade show also set a record with the number of vendors it had displaying their wares. The MIAMA booth was business as usual with steady stream curious passers by asking "What do you guys do?" It always fun explaining how we are the biggest arena manager community in the United States with some of the best ice makers around the world as our members.
STAR is always looking for ways to improve their educational programs and will be trying to add different classes (in addition to the 7 core classes they currently do) every year a NARCE. This year they added an Energy Management class which filled up very fast. I was a participant in that class this year and in my opinion it was probably one of the best classes I have taken. Jason Eisold (St Louis Park) and I were the only Minnesotans in the class of 30. Key an eye out next year for new opportunities as STAR continues to help you improve your continuing education. NARCE will be in Columbus for 2 more years.
ISI Report – Dean Mulso
ISI is requesting that MIAMA discuss and get back to them hosting a joint conference in 2017 in Minneapolis. MIAMA did this in 2007 and it was a big success. The conference was successful and informative. ISI continues to do well financially. Dean Mulso presented two sessions during the conference, one on renovations and the other on R22. Overall, ISI would like to stay engaged in MIAMA and all regional associations.
Members Attend Informational Session Regarding R-22 phase out.
In March 2014 MIAMA held 3 informational sessions to review options as part of the eventual phase out of R-22, a popular refrigerant used by many ice arenas. Sessions were held in Virginia MN, Mankato MN, and So. St. Paul. Over 120 Members attended sessions, We would like to thank presenters Scott Ward, Mark Rasmussen and John Evans. We would like to thank our host facilities ,All Season’s Arena – Mankato, Wakota Arena So. St. Paul and .Minor’s Memorial Arena Virginia.
LJA: Architects, Engineers, Planners & Surveyors
LJA (Lightowler Johnson Associates) is a multidisciplinary architectural, engineering, planning and surveying firm that specializes in recreational, hospitality, commercial, residential development and industrial design. Roger Helland, AIA, an experienced project architect on the LJA team, has designed numerous ice arena facilities across the Midwest.
We provide all aspects of architecture, engineering (civil, electrical, mechanical and structural), land surveying, land planning and urban design services in-house. LJA has delivered high quality professional services for projects throughout the region and nationwide for 60 years.
LJA is headquartered in Fargo, ND, with offices in Williston, ND, and Detroit Lakes, MN. The firm is organized as a corporation and has professionals licensed in over 40 states.
Architecture, Civil Engineering, Electrical Engineering, Mechanical Engineering, Structural Engineering, Urban & Community Planning, Land Surveying
Recreational, Hospitality, Commercial, Corporate, Site Development, Urban/Community Planning, Educational, Housing, Cultural, Historical Preservation, Government/Municipal, Industrial
September is a busy month for all of MIAMA and Minnesota Hockey too.
Minnesota Hockey this year is looking to expand its programs to being new skaters to youth hockey. It is working on more locations and times for its 2 on 2 challenge and Try Hockey for Free programs. Youth hockey player numbers in the state have risen slightly in the last year. We are looking to keeping that trend going in a positive direction. Minnesota Hockey this year has approved on a 1 year trial in season Tier 1 level teams. This approval does get away from the normal community based programming. We will be looking into a future system to allow this Tier 1 status to continue. The AA/A level for Peewee and Bantam for post season play will stay the same format as last year with region and state tournaments provided at these levels. As always Minnesota Hockey looks forward to its working relationship with MIAMA. In my time as an arena manager and the 5 years since I have retired, I still stay active in this organization. MIAMA is the leading professional organization for arena managers in the country. We offer a spring workshop and a fall conference. I always look forward to these as it is a good time to get together with the rink personnel and the vendors and keep in touch with what is happening in the industry. The Fall Conference is coming up and once again this is looking to be an exciting week. I look forward to the trade show as I can renew old acquaintances and see what the are offering to the arenas. The help that I got from the vendors when I was managing Wakota Arena made my job a lot easier. They are there to help all of us do our jobs with what they have to offer us in their knowledge of the systems that we use.
I will be looking forward to seeing everyone as I always help Dean with the check in table.
Board Member (MN Hockey)