Communications Site

A resource for the arena professional


Information for the MIAMA Membership

  • Home
    Home This is where you can find all the blog posts throughout the site.
  • Categories
    Categories Displays a list of categories from this blog.
  • Bloggers
    Bloggers Search for your favorite blogger from this site.
  • Login
    Login Login form
Recent blog posts
Posted by on in Announcements

Happy New Year to everyone! With a new year it’s time to plan resolutions for 2014.

It’s a great time to take a critical look at your facility and access areas of need. It could start with long list of brain storm ideas starting with “if we had the money we would”… it could be items like remodeling or moving a concession stand location, knocking out a wall and creating a bigger meeting room, replacing aging flooring, etc. It could be looking at small repair or nuisance items that need constant attention and taking a different approach to solving it once and for all.


It’s also a great time of year while in mid-season form to look at your facility just as your customers do. Customers are very perception oriented and see thing much different than employees. It’s a great time to get in the car and drive up to the arena posing as a customer. What do you see when of drive up, park, walk in etc. Before long you will have plenty of notes and plenty to discuss with staff on how to make your facility better without spending a ton of money.


We all know that customers just hate to hear “that’s not part of our duties here” when in their eyes it clearly is. They don’t care who within the City does it but since it’s tied into their perception with your facility IT IS YOUR responsibility. These are great topics to bring forth to departments at the City level as despite it all we are in the service business.


In 2014 start preparing a dream list with wacky crazy items that do cost money but can enhance your operation. Department leaders may laugh and roll their eyes but in an odd way they will respect your forward thinking and appreciate your willingness to think outside the norm. It’s also a good time to create an aggressive 2014 work plan as it’s just not enough to get by another year doing the same in today’s world. City leaders are demanding much more from Park and Recreation budgets and we all know that ice arenas are subject to critique from many parts of local government including meeting financial goals.

In MIAMA there are always new opportunities every year as there are members retiring and taking other positions within the industry. Keep yourself informed and interested in the news of the industry.

Take charge right from the start in 2014 at it will be a better year ahead.

As always any news worthy items can be sent my way or posted directly on the website. If you see something that looks newsworthy and don’t have the time to look into it, send it my way at This email address is being protected from spambots. You need JavaScript enabled to view it. and I’ll take it from there.

Wishing all in MIAMA a great 2014.

Dave Black

Newsletter Editor

Posted by on in Announcements

Clarey’s Safety Equipment is pleased to join the MIAMA.

Clareys can assist the Arena Managers with all of their Indoor Air Quality Monitoring needs.  Clarey’s is the Midwest Distributor for RAE Systems Gas Monitoring equipment.  In addition to equipment sales, Clarey’s is also a full-service monitor repair and calibration center.  With Certified Portable Gas Monitoring Repair Technicians on Site, your repairs can be made locally with quick turn-around.  Clarey’s is also a major distributer of Calibration gas and equipment for your own monitoring maintenance programs. 

Based out of Rochester, MN. Clareys Safety Equipment is a diverse company providing their customers Safety Equipment, Supplies and products.  Clarey’s is also a full service company providing professional Safety consultation, OSHA-related safety training, Fire Extinguisher Sales and service, First-Aid, CPR, Automatic External Defibrillator (AED) Sales and Certification Training. 

For more information about Clarey’s Safety Equipment and the full product lines and services available, please check out their website.    

Look for a flyer coming in your mail from Clareys.   They have put together special pricing packages on Air Quality Monitors for the Indoor Arenas in Minnesota.   Please contact Mike Brantmeier if you have any questions or would like additional information.  (507) 289-6749 or (800) 558-8009.

Congratulations to the Ralph Engelstad Arena - Theif River Falls for being selected WCCO's Best High School Hockey Arena in Minnesota.


The story can be found by clicking here:  Best of Minnesota: High School Hockey Rink




REA-TRF award


REA-TRF Award 2


20131204 163002

Posted by on in Announcements

It’s Game Time!

For most of us in the “State of Hockey” now is our time to shine as our arenas will soon be hosting numerous high school and youth hockey games and tournaments now that the season is in full swing. 

For many arenas high school games are the biggest events your arena will host this year so make sure you are ready.  Now is the time to double check that all your staff is prepared to handle any situation that may arise.  Altercations in the bleachers, broken dasher board glass or even a fire alarm (real or false) are all situations that may occur.  Be sure that you have a procedure in place and your staffs are aware of how to respond.

It is also important to make sure your facility is ready for the increase in traffic as well as first time visitors.  As the old saying goes “you never have a second chance to make a first impression”; and this is no more true than in the arena business.  With the increase in out of town teams you will have many players, parents, grandparents, etc. that will be visiting your arena for the first time during high school games and youth tournaments.  I always like to take a walk through my building starting in the parking lot and working my way all the way through the restrooms and bleachers and imagine it is my first time visiting the building.  Burnt out light bulbs, broken door handles and graffiti on the walls are all things that could lead a first time visitor to wonder how long these things have been neglected and how well you really take care of your building.

Regardless of whether you host youth tournaments or high school games, take some time to review your staff preparedness and building aesthetics to ensure that everything is in order so you can showcase your organization at the highest level.

Nothing better than enjoying the Holidays with good hockey games.

Have a wonderful December.

Happy Holidays.

Shayne Ratcliff Bd Member

Posted by on in News



There were 60 members and guest who attended the social followed by the Wild vs. New Jersey Devils on Sunday November 3rd.

We had some raffle items including 2 bench buddies that go to sit on the Wild bench during warm-ups.

We also had 2 sets of rides for 2 on the Target Big Red Basked during the 1st intermission. We had a couple autographed hats, 1 from Zenon Konopka and 1 for Dany Heatley, plus an autographed photo from Brad Bombardier along with 5 signed pucks that were given away through a raffle.

We enjoyed hot wings and mac & cheese appetizers along with a great victory for the Wild!