Minnesota Ice Arena Managers Association

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Jon  Balvance

Vote Now - Bloomington Ice Garden (BIG) is a Finalist in Hockeyville USA Contest

2017 Kraft Hockeyville USA Contest

The City of Bloomington has advanced into the Top Four in the 2017 Kraft Hockeyville USA contest! The winner will receive $150,000 in rink improvements and will host a 2017/2018 NHL preseason game.

Please help support the Bloomington Ice Garden by voting today April 19.  To vote, visit https://www.krafthockeyville.com .  You can cast your votes each day. Please share this with your members, colleagues, and anyone else that you can think of.

101 votes per day are possible through email, text, and Twitter.  Text votes only count when a follow up response is received.

This is a great opportunity to not only host a NHL Preseason game in our City, but to put some much needed improvements into our historic ice rink.

Thank you for your support!


Please click here to read more information.

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Jon  Balvance

MIAMA Member Spotlight: Kyle Collins - Waseca Community Arena

Waseca Community Arena Kyle Collins

Name: Kyle Collins

Organization Name: Waseca Community Arena
Address: 1501 2nd St NW
City: Waseca   State: MN   Zip: 56093
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone #: 507-835-3251
Website: www.wasecacommunityarena.com

Tell us how you got into the industry?
Attended UMD and got a degree in Sports Management. Then I received a phone call- never even applied for the job.

How many years have you been in the ice arena industry?
23 years

What type of Ice Resurfacer does you facility operate?

What type of Ice Edger does your facility operate?
Winn Electric

What is the size of your ice sheet?
200’ x 85’

What type of floor do you have in your facility? (Sand/Cement/Other)

What is the best part about working in an ice arena?
Always being able to watch hockey and watching the kids improve. Plus, it makes the winter go by a little faster.

Using one word, name one thing you love about working at a rink?

Nobody’s perfect in this industry. Tell us your worst experience at a rink so far?
The FLOOD this past fall. Our ice installation was almost complete, and we had 11 inches of rain the night before, which flooded our entire Arena. We had 6 inches of water throughout the Arena and lost our ice, so we had to reinstall a second time, which set our season back almost a month.

What are the first three things you do when you get to the rink each day?
Check the building for cleanliness/repairs, check emails, get things ready for the day/week.

How do you feel ongoing professional development is helping you and your career?
There have been a lot of changes with air quality, refrigeration and social media.

How would you explain to the average hockey parent how the ice resurfacer works to resurface the ice?
Resurfacer shaves the ice, then it picks up the shavings, and adds water. It's a lot harder to drive than people think. Many eyes are watching you.

Career highlight or accomplishment you are most proud of?
My oldest son starting playing pony hockey this year, and it's fun to watch him skate, and the other players improve. I also coach girls HS hockey and enjoy walking into the other Arenas to see what others are doing.

Advice for making it in the sports industry or for someone wanting to be a Zamboni driver?
First impressions of your building are important. You want to have the best ice sheet possible for everyone. Everyday is different, with different challenges. Being organized and prepared is also important.

Who would you like to acknowledge for helping (mentoring) you along the way?
We learned a lot on the job, the first few years. The MIAMA conferences were also very helpful.

What certifications have you attained within the industry? (STAR classes, ISI classes, etc)


What is the best tip you have learned from any of the classes offered through MIAMA?
Communicate with your fellow Arena managers. They are a very good resource, no matter what the topic.

Waseca Community Arena Outside Water

Waseca Community Arena Inside Water






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Jon  Balvance

April 2017 MIAMA Board Member Article

MIAMA Administrative Assistant/Treasurer

April 2017

By Dean Mulso

I would like to introduce myself to the membership as I am sure some of the members don’t know me.  I am Dean Mulso, I am currently the Recreation Facilities Manager for the City of Burnsville.  I manage the Burnsville Ice Center and the Burnsville Skate Park.  I also serve on the Board of Directors for MIAMA as the Treasurer and serve as the association’s administrative assistant.

If any member has an article they would like to write, or has written, if any person in your facility would like an article on a staff member or yourself, you have something that occurred at your facility (improvements, special event, concerts, etc.) and would like to have it posted on the website, please do by emailing This email address is being protected from spambots. You need JavaScript enabled to view it..  We want our members to feel a part of this association and what we can offer each other through our own experiences.  Please contact Jon Balvance, Communications Director if you would like to have your Arena or Business in a spotlight article.  Jon has a list of questions each spotlight article will ask and we encourage you to add more information.

Just a little bit about what I do in my positions for MIAMA:

All the positions require me to attend the board meetings.

The Administrative Assistant position requires me to inform the Communication Director of items and events throughout the year, such as agenda items, news blasts, informational blasts, socials, conferences, workshops and more so the communications director can get the packets for the board in advance of the next board meeting. The position also requires me to perform the daily duties of the association such as; receiving mail, collecting data, directories, taking phone calls about association business and questions from the membership, passing along information, providing callers the proper person to contact, mailings, e-mailing information and responses to incoming e-mails and other duties as assigned.

The Treasurer’s position requires me to perform duties such as: accounts payable and receivable, balancing the books, managing the association’s three accounts – Pay Pal-for Credit Card payments, TCF checking and savings.  I also provide our records to the tax account for annual tax returns, manage and pay the policy for Board of Directors insurance, manage the contracts and pay for Fall Conference and Spring Workshop expenses and address any other financial situations may arise.

The next big event MIAMA will be involved in is the MIAMA/ISI Conference and Trade Show.  This is a national conference that is put on by the Ice Skating Institute and MIAMA jointly.  We realize that this conference is different than our normal conference and we hope you can embrace it and attend.  If you can’t afford the FULL Conference fee, then take advantage of the Thursday Only fee for $149.00.  It is a Certificate of completion option as well.  The day includes; morning tour of the brand new Shakopee Ice Arena and then an on-ice educational session.  From there we will head to Braemar Arena and tour their facility as well.   We will have another on-ice session as well as lunch.  Then back to the Hotel for a couple of sessions and you’ve got your certificate. From there you can go directly into the trade show and grab some food and network with the vendors and your peers.  It’s a full day, but one we think you’ll get something out of for sure.  To register for the conference please go to; http://shop.skateisi.org/product/isi-conference-and-trade-show/ .  I hope to see you there.

On behalf of myself and the entire Board of Directors, we would love for you, our membership to jump on board the happenings of this association; by attending the ISI/MIAMA Conference this May, the Fall Workshop, our Socials, submitting articles or just going to miama.org to posts questions, chat in the chat room, become involved any way you can.  It is you that makes this association what it is, the Best!

Dean Mulso - MIAMA Administrative Assistant/Treasurer

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Jon  Balvance

March 2017 MIAMA Board Member Article

MIAMA Board Article - March 2017

How MIAMA Can Serve You

      Spring is upon us and many of you are in the midst of change.  Ice is coming out on the lakes and in the arena.  The High School and College seasons are over and many of you are planning for summer camps and dry floor events.  Along with those I am thinking about the upcoming MIAMA Spring and Fall Conferences.  While doing so I am drawn to thinking of all that MIAMA has done for me over the last 12 years.  I am also encouraging you to think about all the ways MIAMA can be a service and benefit to you. 

     Yes, there are the basic things: selling ice, getting questions answered, receiving advice on projects, etc. There are also so many other ways that MIAMA has influenced me and can do the same for you.  Just attending a workshop, I am among individuals who have been in this industry since the time I was born.  Years of knowledge, years of change, years of experience, all dedicated to this industry.  Many retirees are still involved and love to share.   I consider myself the next generation and hope to build on the foundation that has been set before me.  Along the way MIAMA has been a critical source for me and can be a gateway for the younger generation.   Our industry is growing and will continue to do so as long we continue to push ourselves and learn.  Between conferences, workshops, education, events, networking, MIAMA can help put you in a position to succeed and grow.  Through things like the Padgett award and Conference grants, the opportunities are there to grow and learn.  You have to ask yourself, What do I want out of this?  I think most of you want to move ahead and from my experience, most of you want to see your rink and our industry grow in a positive way.  The best way to achieve these things is to participate.  You may not always know how to do that, but there are many ways.  Just ask, share ideas, get a conversation started at the next event and see where things take you.  You cannot be afraid to fail, have the wrong answer, or not have an answer at all.  There so many people in MIAMA who want to help you succeed and learn. 

     I think often times an Arena may think they have not done enough to submit an application for the Padgett Award.  This is usually very far from the truth.  You don’t have to spend millions or have a total renovation to be part of this award.  Maybe it is as simple as a recycling program, a new look to your sponsorships, or a new approach to how market your events.  All these and many more can have a large impact on your building and the industry as a whole.  The conference grants can be just as impactful on individuals.  If you break it down, this is almost a $1,000.00 scholarship.   Including registration, lodging, and a class, this came be a benefit that can be a springboard for your future.  As a board member, I would love to have really tough decisions when going through applications for these two awards.  I would love to see a wide variety of applicants who are all driven to be better every day.  So, my encouragement to you is to look at and think about what your goals are, then ask what MIAMA can do to help you get there.  Whether it is this year or in the future consider the Padgett award or the conference grant, you are more qualified than you may think  Believe me, there are people in MIAMA and all over this great industry that want to be part of helping you achieve your goals and move forward.  Have a great Spring.

MIAMA President – John Cole

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Jon  Balvance

MIAMA Board of Directors Nominations

MIAMA is currently taking nominations for the Board of Directors.  Nominations are due by June 1, 2017.  Self nominations encouraged.

Please contact Dean Mulso at This email address is being protected from spambots. You need JavaScript enabled to view it. or Jon Balvance at This email address is being protected from spambots. You need JavaScript enabled to view it. with any questions or your nomination. 
Thank you!
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